About Us
Evergreen Gardenworks was started by Susie and Brent in 1989 to propagate and grow rare and unusual plants for bonsai and landscape use. We soon discovered that the population base in the remote beautiful Ukiah valley was much too small to support an operation of this type. This led to the start of our mail order operation in 1994.
We are a very small company and grow all of our own plants in limited quantities. We want to stay this way. At present we can offer superior customer service and advice because of our size, and we hope that this never changes.
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Susie,White Dog, Liz, Brent, and Tooter at our new digs in Lake County CA, 1998, future home of Evergreen. |
Where We Are
We are six miles south of Kelseyville CA in Lake County, three hours north of the San Francisco Bay Area, and two hours from Sacramento. We have moved the whole nursery to the new site ending a six year marathon of trucking plants over the hill. This is a very exciting move for us and will allow us to do much more. Plans are for an expanded propagation area, increased growing grounds and botanical garden.
We do not have a retail store, but do accept visitors by appointment only.
How to Contact Us
Since we are a small family run nursery, we are usually in the field most of the day and cannot man the phone. PLEASE write or email before visiting so you won't be disappointed. The growing grounds are open by appointment only, so you must email several days in advance. We do not have a retail outlet with regular hours for the public. Our mailing address is:
PO Box 537
Kelseyville CA 95451
EMAIL. The very best way for us to answer your questions and to take orders is via email. Brent loves to get email and answers every single message as quickly as possible, usually the same day. There is a secure order form at the website which has a text box so that you can also ask questions and place your order at the same time. This avoids toll calls, and phone tag. You will also have a permanent copy of our responses if you desire to keep them.
bonsai@pacific.net
PHONE. It is impossible for us to take phone orders. If you absolutely must speak to us by phone please email or fax Brent with your phone number and hours that you may be reached and he will return your call ASAP. Orders must be placed by email at the website, by snailmail, or fax. If at all possible please contact us via email. You will get faster service and avoid toll calls and phone tag. We REALLY do answer our email quickly.
FAX. You can fax orders to us or simply fax your credit card number to us if you have security concerns about the internet. Faxed orders are not as efficient for us to process, but I can still confirm your order by email if you include your email address in your order. One way of making sure that we get all the information we need is for you to print out the order form from the website, fill it out and fax it to us.
PRIVACY STATEMENT. We respect our customers privacy. We do not reveal ANY customer information to any other business, group, or individual. All correspondence with us is strictly confidential. You will not receive any 'spam' as a result of placing an order with us or contacting us for information. We do not send out ANY unsolicited email to our customers EVER.
Thanks!
Brent and Susie